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OUR FAQs

Our most asked questions…

The office team’s favourite page! Please see our collective knowledge below

How do you get to Morzine?

The most popular way to travel to Morzine is by plane. Morzine is approximately 1 hour 15 minutes from Geneva airport and there are a range of transfers available – see below.

You can also get to Morzine by train. The Eurostar takes you into Paris where you can take the SNCF TGV that goes to Cluses or Thonon-Les-Bain. From there you can arrange a transfer to Morzine resort. Please note that the Snow Train service (which allows snow sports luggage to be carried on board) is no longer running as of Winter 2020/21 and you will not be able to carry skis/snowboard on the usual Eurostar service.

If you prefer to drive, Morzine is about a 9 hour drive from Calais if you take the toll roads. The tolls will cost around €60.

How much is transfer to Morzine?

The sooner we book your transfers, the lower the price we will be able to secure. So once you have your flight details, please let us know and we will be able to confirm. We are not able to guarantee requests for airport transfers made within 4 weeks of your dates of travel.

Private transfers

  • A Private 8 seater transfer us between €260 and €300 each way

Shared transfers 

If your party is arriving at different times of the day at the airport, you may wish to consider a shared transfer.

  • A Shared transfer is between €38 and €50 per person each way

For more info on shared transfers, see the miscellaneous section below.

How much is the lift pass?

Our prices include €3.00 for each re-chargeable card.

Portes du Soleil

Days Adult (26 – 64) Child (5 – 15) Teen (16 – 25) Senior (65+)
6 Day €336 €252 €302 €302
4 Day €236 €177 €212 €212
3 Day €189 €142 €170 €170

 

Morzine and Les Gets ONLY

We do not recommend this pass for guests at Chalets Atelier or Grand Hibou as one would have to then take a bus every day to get to this separate ski area.

Days Adult (26 – 64) Child (5 – 15) Teen (16 – 25) Senior (65+)
6 Day €258 €198 €220 €246
4 Day €180 €136 €152 €168
3 Day €135 €102 €114 €126

Compare Morzine & Les Gets only pass VS Whole area PDS pass >> 

Avoriaz ONLY

The Avoiraz only pass can only be brought for a maximum of 2 days at a time. The Avoiraz only pass costs €93.00 for 2 days, which would therefore be €279 for the week. Which is only 5% less than the full area pass however only gives you access to 10% of the available pistes (70km instead of 650km).

Days Adult (26 – 64) Child (5 – 15) Senior (65+)
1 Day €54 €42 €50
2 Day €100 €75 €89

How much is ski hire Morzine?

Ski hire in Morzine should be booked in advance and can be done on the Ski-Mobile website via the link. Upon booking with Skiology, we will provide you with a 20% discount code which you can apply to all ski hire (either as a group or individually).

Ski Mobile offers an amazing service whereby the ski hire comes to you! Pre-order online, then Ski Mobile delivers the skis/boards to the chalet and fits them there and then for you, in the comfort of their mobile ski shop. Once again we have fully researched all the options and found Ski Mobile to offer the best value for money.

Visit Ski-Mobile >>

Can you recommend a caterer?

  • Dining direct Big fan of Damien’s cooking, kindly he catered Steph’s birthday and was loved by all. 
  • Cooked catering Former team member! 
  • Clare Scott catering A neighbour and a top chef! Can personally testify on this with numerous, inventive, delicious, dinner parties. 
  • Chez Toi Offering private chef services as well as menu delivery, this is another well established Morzine based caterer.
  • The Alpine Foodie Based in Morzine, the Alpine Foodie has a variety of set menus to choose from.
  • Bon App 74 Morzine based, family run Bon App 74 has been providing contemporary catering in the French Alps for the past 9 years.
  • HuSki You ski, they deliver! Although not based in Morzine, Huski can deliver from €19.99 with a minimum spend of €50.
  • Thomas Gaffet Another neighbour and renowned great chef.

Is Morzine good for beginners?

Morzine is ideal for beginners as it has a range of gentle slopes. You can also get cost-effective lift passes for beginners and there are a number of ski schools that offer lessons for beginners too. Find out more here

Ski/snowboard schools and instructor recommendations

Learn to love winter sports

My parent’s generation loves winter sports, my generation loves winter sports. For the longevity of winter sports, we need to ensure future generations love winter sports too!  

Ski lessons.

Private vs Group

This is how we see it, in the context of the chalets that we run. 

Private (and small group)

Group

1    +   Choose your instructor    –   Can’t choose your instructor
2    +   Can sometimes change meeting place        Fixed meeting places
3    +   Smaller classes resulting in quicker progression       Larger classes, though can be more social 
4        More expensive    +   Less expensive 

Private lessons (and small groups):

Like with learning anything a good teacher can make all the difference which is why we can highly recommend both

Private snowboard lessons

Group lessons 

  • For group lessons our recommendation depends on if you are staying in our town centre chalets (Grand Sapin, Ibex, Petit Cham), our Prodains chalets (Atelier & Grand Hibou), our Montriond chalets (Meunier, Chaumine) and the start day of your holiday.
  • N.B. we have a specific page for children’s ski school recommendations here 

 As a general rule of thumb the larger the ski school the more cost effective though price is as always not everything so best to look at recent reviews too. Be sure to make sure that the lessons start on the Monday if your stay is Sunday – Sunday.

  • Sapin, Ibex, Petit Cham You can find a list of options here . ESF and Easy2ride are the 2 largest ski schools. BASS and New Generation are also  well reviewed
  • Atelier & Hibou If you are staying in our Prodain chalets, you should take your lessons in Avoriaz as this is much closer to the chalets than Morzine. Private ski lessons are ideal as you can request to meet at the top of the cable car. You can find a list of options here. We recommend Avoriaz Alpine Ski School as the lessons start on a Monday. ESF and Evolution 2 have also been popular with guests.
  • Meunier, Chaumine Esf Montriond 
  • ALL CHALETS  for kids lessons please see our dedicated page here 

Meeting places 

  • Changing the meeting place if possible is helpful with our Prodains chalets (Grand Hibou & Atelier). This is because the meeting point for the group lessons requires one getting up the cable car, then up a chair lift whereas a private lesson can meet you at the top of the cable car. A small difference however a helpful one.
  • With Morzine lessons if you meet at the top of the cable car, then you don’t loose lesson time going up in the cable car.

How much is childcare in Morzine?

In Morzine one can choose between agencies or private nannies for 1/2 days, whole days or babysitting. Below is a price guide. Child care is such a personal thing. To get a child specific quote please contact…

Private nannies

Helen Barnett +33 6 84 06 40 98

Ally Hinckley +33 7 67 86 89 97

Snow babies +33 7 83 37 65 89 mmekatiedickson@hotmail.com

Agencies 

Cheeky Monkeys >>

Morzine Kids >> 

Altitude Nannies >> 

Creche

Morzine: L’Outa >> – The Outa creche is specifically for the children of holidaymakers – those who are too young to ski! It’s located in the centre of Morzine, just along from the Pleney lift and a lady called Cindy is the manager there this winter, with four experienced nannies to help her. The creche welcomes children aged between 6 months and 3 years old, it’s open every day except Saturdays between 8.30am and 5pm.

Avoriaz: Les P’tits Loups Childcare >> – The resort creche service is located in the centre of Prodains and can be accessed via the Prodains Express telecabine from Chalet Atelier and Grand Hibou. Please be aware that from the top of the telecabine, there is a 5-minute walk through Avorioaz to reach the location of the creche.

Can we book a ski locker in Morzine?

Chalet Grand Sapin and Chalet Ibex 

Our town centre location, Chalet Grand Sapin is only a few 100 meters from the cable car. Chalet Ibex is a little further from Le Pleney, approximately 700m and therefore some guests may prefer to utilise the ski lockers for convenience.

The lockers are at the bottom of the Pleney cable car. You will need to book well in advance as availability is limited. The price is around €10 for up to 5 people per day and includes boot warmers. Book here.

Can we book a massage?

Morzine has a lot of options for massage, Steph has risen to the challenge and tried them out for you. In all cases therapists will also come to you.

What else is there to do in Morzine?

Morzine has a great range of activities for when you’re taking a break from the slopes. From renowned apres-ski bars and restaurants to pamper sessions, massage and more. Find out more below and in our Morzine resort guide.

In addition a quick mention of something we recently did for the first time – night time tobogganing (Pleney). It is a lot of fun. A little dangerous by nature however well organised and monitored. Indiana Adventures 

How is the night life?

Morzine must be one of the best know places for apres-ski in France.

From the bottom of town to the top. Dixies often has live music. Robinson’s has Mutzig on tap (very strong beer). Cafe Chaud is a great night spot playing everything from drum and bass to grime. Tibetan is popular with guests. Coyote, Opera, the Tavern are all within inches of each other and are a great night out. Tremplin is a well know destination for great apres too!

Though you will most likely catch Dom and Steph chilling in Coupe De Coeur, or the wine cave at the Charmade or Chaudanne!

Miscellaneous

What time do the lifts open?

The closest lift to our Prodains chalets (Chalets Atelier and Hibou) is the Prodains Express which is open for skiers daily from 08.45 until 17.45. HOWEVER pedestrians can access from 07:00 with midnight closing on Friday and Saturday, a 22:00 closing on Sunday and a 21:00 closing through the week.

The closest lift to Morzine town centre chalet George, Grand Sapin and Ibex is the Pleney lift which opens at 08:45

Can you get our lift pass for us?

We can save you time and pick the lift pass up for you (we can use the Tour Operators’ queue and then have the passes waiting for you when you get into resort). We can also reuse hands-free passes saving you 3 euros, not much but enough for a beer / vin chaud.

Passes ordered through Skiology have to be paid for in cash on the second ski day of the holiday.

What is a shared transfer?

All transfers are door to door
The maximum waiting time for a customer having met the tranfer representative in the arrivals hall is 45 minutes.
Pick-up times for departures are between 3 to 4 hours before the scheduled flight departure time (3.5 to 4.5 for Avoriaz).
These rules only apply for flights between 09:00 & 21:00, outside of these times, the maximum waiting time at the airport increases to 1.5 hours and the pick up time window changes to 3 to 5 hours before the flight time (3.5 to 5.5 for Avoriaz).

All shared transfers involve sharing a vehicle with other customers who have similar flight times and are going to the same, or a nearby resort.

A Shared Transfer may involve a short amount of time waiting at the airport for other customers. The rules defining the waiting time for the different types of shared transfers are described below. However, in all cases if a flight is delayed by more than one-hour then the customer will have to wait for the next available transfer, which could be on the next day if no further shared transfers are available.

GVA Airport > Morzine
09:00 – 21:00: Maximum wait of 45 minutes
21:00 – 09:00: Maximum wait of 90 minutes

Pick-up times for departures are set by the transfer provider and they will send an SMS message the day before they are due to leave with their exact pick up time. If the pick up time is within the allowed time window (described below) then these are not flexible and cannot be changed – if a customer wishes to choose their pick up time, they must book a Private Transfer.

These are the different areas of Geneva Airport, where Shared Transfers are on offer this season and some of the key rules that relate to each.

What happens if I arrive late?

  • Should you arrive at the chalet after dinner time, we will pop your dinner to one side and reheat once you have arrived.
  • Should you arrive later than 21:00, your hosts will either leave your dinner for you to reheat or if you prefer, can leave a cheese and charcuterie board or soup for you to help yourself to once your hosts have welcomed you in.
  • If arriving after chalet hours i.e 22:30, a small fee of €20 is due to cover the call out of our team to be at the chalet to provide the same warm welcome to the chalet.